GDPR Compliance

Our Commitment to GDPR

voltaic-lab is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we meet our obligations and respect your rights under these regulations.

Data Controller

voltaic-lab is the data controller for the personal information we collect and process. We are responsible for ensuring that your data is handled in accordance with data protection law.

Contact details:
Email: [email protected]
Address: 42 Riverside Business Park, Manchester, M15 4QR, United Kingdom

Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under GDPR

You have the following rights regarding your personal data:

1. Right to Be Informed

You have the right to be informed about the collection and use of your personal data. This is outlined in our Privacy Policy.

2. Right of Access

You have the right to request access to your personal data. We will provide a copy of your data free of charge within one month of your request.

3. Right to Rectification

You have the right to have inaccurate or incomplete data corrected. We will update your records within one month.

4. Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purpose it was collected.

5. Right to Restrict Processing

You have the right to request that we restrict processing of your personal data in certain circumstances.

6. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.

7. Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

8. Rights Related to Automated Decision Making

We do not use automated decision making or profiling.

How to Exercise Your Rights

To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month.

Data Security

We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Staff training on data protection
• Incident response procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach.

International Data Transfers

We do not transfer personal data outside of the United Kingdom. If this changes, we will ensure appropriate safeguards are in place.

Complaints

If you believe we have not handled your data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

ICO Website: www.ico.org.uk
Helpline: 0303 123 1113

Updates to This Information

We may update this page from time to time to reflect changes in our practices or legal requirements. Please check back regularly for updates.